1.問候　Greetings

　　a.Good morning/afternoon/evening.

　　Hello/Hi!

　　How are you?

　　b.Fine，thank you.And you?

　　Very well，thank you.

　　2.介紹　Introductions

　　a.This is Mr/Mrs/Miss/Ms…/These are…and they are…

　　b.How do you do?

　　Nice/Glad to see/meet you.

　　c.My name is…I'm a student/worker etc.

　　3.告別　Farewells

　　a.I think it's time for us to leave now./I'm afraid I must go now.

　　b.Goodbye!(Bye-bye!Bye!)

　　See you later/tomorrow.(See you.)

　　Good night.

　　[注]晚上見面時，只能說Good evening，睡覺前要用Good night來告別。

　　4.打電話　Making telephone calls

　　a.Hello! May I speak to…?

　　Is that…(speaking)?

　　b.Hold on，please.

　　This is…speaking.

　　He/She isn't here right now/at the moment.

　　Can I take a message for you?

　　c.I called to tell/ask you…

　　d.Goodbye.

　　5.感謝和應答　Thanks and responses

　　a.Thank you(very much)。

　　Thanks a lot.

　　Many thanks.

　　Thanks for…

　　b.That's very nice of you.

　　It's very kind of you to say so/do it.

　　Thank you all the same.

　　c.Not at all.

　　That's all right./It's my pleasure.

　　You're welcome./That's OK.

　　6.祝愿、祝賀和應答　Good wishes，congratulations and responses

　　a.Good luck!

　　Best wishes to you.

　　Have a nice/good time.

　　Congratulations!

　　Happy birthday to you.

　　b.Thank you.

　　[注]回答對方只是對自己某一方面時，用“Thank you.”而共有的節日要用“The same to you.”

　　c.Happy New Year!

　　Merry Christmas!

　　d.The same to you.

　　7.意愿　Intentions

　　I'm going to…

　　I will…

　　I'd like to…

　　I want/hope to…

　　8.道歉和應答　Apologies and responses

　　a.I'm sorry.(Sorry.)

　　I'm sorry for/about…

　　Excuse me.

　　b.That's all right.

　　It doesn't matter.

　　That's nothing.

　　Never mind.

　　9.遺憾和同情　Regrets and sympathy

　　What a pity!

　　I'm sorry to hear that.

　　10.邀請和應答　Invitations and responses

　　a.Will you come to…?

　　Would you like to…?

　　b.Yes.I'd love to…

　　Yes.It's very kind/nice of you.

　　c.I'd love to.But…

　　11.提供幫助和應答　Offers and responses

　　a.Can I help you?/May I help you?

　　What can I do for you?

　　Here，take this/my…/Here you are.

　　Let me…for you.

　　Would you like some…?

　　b.Thanks.That would be nice/fine.

　　Thank you for your help./Thank you for helping me.

　　Yes，please.

　　c.No，thanks/thank you.

　　That's very kind of you，but…

　　12.請求允許和應答　Asking for permission and responses

　　a.May I…?

　　Can/could I…?

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